FAQ
Questions authors usually ask before they commit.
Clear answers on timeline, scope, rights, revisions, and what happens after checkout.
How much does it cost to format a book?
Book formatting at HMD Publishing is fixed-price: Clean & Simple is £147 (text-only fiction and memoir), Enhanced Layout is £227 (non-fiction with images, tables, or structured chapters), and Complex Design is £377 (cookbooks, textbooks, illustrated and workbook layouts). Every package includes both print-ready PDF and reflowable EPUB, 3 revision rounds, and the retail-approval guarantee — no per-page fees and no surprise add-ons.
What file format should I submit?
We accept Word (.docx), Google Docs, or PDF. Your manuscript should be fully edited before submission for the best results.
How long does formatting take?
Standard formatting takes 5 days for Basic, 7 days for Standard, and 10 days for Premium packages. Rush service is available for an additional fee.
Do you provide files for both print and ebook?
Yes! Every package includes both print-ready PDFs and reflowable ePub files optimized for all major platforms including KDP, IngramSpark, Apple Books, and Kobo.
Can I request revisions?
Absolutely. All packages include 3 revision rounds to ensure you're 100% satisfied with the final product. Each round covers as many individual change requests as you need — we don't count line-by-line tweaks against your total.
What trim sizes do you support?
We format for all standard sizes including 5x8", 5.5x8.5", 6x9", 8.5x11", and custom sizes upon request.
What happens if KDP or IngramSpark rejects the file?
Our retail-approval guarantee covers this. If any major retailer (KDP, IngramSpark, Apple Books, Kobo) rejects the file for a formatting reason, we re-fix it free — it doesn't count against your revision rounds. We test against the latest spec on every job.
Who owns the formatted files?
You do. 100% of the rights to the final files transfer to you on delivery. We don't watermark, gate, or retain any rights — print and ebook files are yours to upload, sell, and update forever.
Do you use AI to format the book?
Our human service tiers (£147+) are done by typesetters in Adobe InDesign with manual quality control on every page — no AI layout. We do offer a separate £9.99/£49 automated tool for standard ebook conversions, clearly labelled as such, so you always know which service you're buying.
What if my manuscript still needs editing?
Run our free manuscript readiness check first (linked above). Paying for formatting on a draft that still needs editing means paying twice — the readiness check returns an objective verdict in under a minute.
Can you match a sample book or existing series?
Yes. Send us reference titles or a sample chapter from a previous book and we'll match the typography, margins, chapter style, and trim size so a new release fits cleanly inside an existing series.
What's the refund policy?
Before we start design work you can cancel for a full refund. Once we've delivered the sample chapter and you've approved direction, refunds aren't available — but the 3 revision rounds plus retail-approval guarantee mean you keep iterating until the file is right.