Terms of Service

These Terms of Service ("Terms") govern your use of services provided by HMD Publishing ("Company," "we," "us," or "our") through our website at hmdpublishing.com and any related services. By engaging our services, you ("Client," "you," or "your") agree to be bound by these Terms.

1. ACCEPTANCE OF TERMS

By purchasing our services, submitting payment, or signing a service agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.

2. SERVICES PROVIDED

2.1 Service Scope

We provide professional self-publishing services including but not limited to:

• Book formatting and interior design
• Cover design
• Editing and proofreading
• Publishing and distribution
• Marketing and promotional services
• Audiobook production

2.2 Service Specifications

Specific services, deliverables, and timelines will be outlined in your service agreement or order confirmation. These specifications form part of these Terms.

3. CLIENT OBLIGATIONS

3.1 Accurate Information

You agree to provide accurate, complete, and timely information necessary for service delivery.

3.2 Materials Submission

You must provide all required materials by agreed deadlines. Delays in submission may result in:

• Extended delivery times
• Additional charges
• Service cancellation without refund

3.3 Communication

You agree to:

• Respond to communications within 5 business days
• Provide clear, actionable feedback
• Designate a single point of contact for approvals

3.4 Legal Compliance

You warrant that all materials provided:

• Are your original work or you have rights to use them
• Do not infringe on any third-party rights
• Do not contain illegal, defamatory, or harmful content
• Comply with all applicable laws

4. PAYMENT TERMS

4.1 Pricing

All prices are in GBP (£) unless otherwise stated. Prices are subject to change with 30 days' notice.

4.2 Payment Schedule

• Full payment or deposit required before work commences
• Balance due upon delivery unless otherwise agreed
• Payment plans available at our discretion

4.3 Late Payments

• Late payments incur 5% monthly interest
• We may suspend or terminate services for non-payment
• Client responsible for collection costs

4.4 Taxes

Prices exclude applicable taxes. Client is responsible for all applicable taxes.

5. INTELLECTUAL PROPERTY

5.1 Client Content

You retain all rights to your original content. You grant us a limited license to use your content solely for providing our services.

5.2 Our Work Product

Upon full payment:

• You own the final deliverables
• We retain rights to our methodologies, templates, and processes
• We may showcase your project in our portfolio unless you opt out

5.3 Third-Party Materials

Any third-party materials (stock images, fonts, etc.) are subject to their respective licenses.

6. SERVICE DELIVERY

6.1 Timelines

Delivery timelines begin once we receive:

• Full deposit or payment
• All required materials
• Signed agreement

6.2 Revisions

• Revisions limited to package specifications
• Additional revisions incur extra charges
• Major scope changes require new agreement

6.3 Approval Process

• Client must review and approve deliverables within 7 days
• Non-response constitutes approval
• Approved work cannot be refunded

7. LIMITATIONS AND DISCLAIMERS

7.1 No Guarantee of Results

We do not guarantee:

• Bestseller status or sales performance
• Publishing approval by third parties
• Specific rankings or reviews
• Marketing campaign results
• Financial returns on investment

7.2 Third-Party Services

We are not responsible for:

• Amazon, IngramSpark, or other platform policies
• Third-party service disruptions
• Changes in market conditions
• Distribution channel decisions

7.3 Limited Liability

Our total liability shall not exceed the amount paid for the specific service. We are not liable for:

• Indirect, consequential, or punitive damages
• Lost profits or opportunities
• Data loss
• Reputational damage

15. CONTACT INFORMATION

© 2025 HMD Publishing. All rights reserved.

These Terms of Service are legally binding. We recommend you save a copy for your records.