FAQ
Questions authors usually ask before they commit.
Clear answers on timeline, scope, rights, revisions, and what happens after checkout.
What exactly is included in the Complete Publishing Package?
Each package includes professional editing, custom cover design, interior formatting, and full publishing setup. The specific level of each service varies by package tier. Essential includes basic versions, Professional includes standard versions, and Premium includes our highest-tier services. All packages include a dedicated project manager, ISBN assignment, and metadata optimization.
Can I customize my package?
Absolutely! While our packages are designed to cover everything most authors need, we can customize any package to fit your specific requirements. You can upgrade individual services, add extra features, or remove services you don't need. Contact us for a custom quote tailored to your book.
How long does the complete publishing process take?
Timeline varies by package: Essential takes 6-7 weeks, Professional takes 8-9 weeks, and Premium takes 12-13 weeks. This includes all services from editing through final publishing setup. Rush delivery options are available for an additional fee if you need faster turnaround.
Do you offer payment plans?
Yes! We offer flexible payment plans for all packages. You can split your payment into 2-3 installments with no additional fees. Contact us to set up a payment plan that works for your budget.
What file formats do I need to provide?
For editing and formatting, we accept Word (.docx), Google Docs, or PDF. Your manuscript should be complete and in its final draft. For cover design, we'll need any specific images you want included, your book description, and genre information. We'll guide you through exactly what we need during the kickoff call.
How many revisions are included?
Essential includes 2 revision rounds per service, Professional includes 3 revision rounds, and Premium includes 4 revision rounds. This applies to editing feedback, cover design, and formatting. Additional revision rounds can be purchased if needed.
Will my book be published on all platforms?
Essential and Professional packages include Amazon KDP setup. Professional also includes IngramSpark for wider distribution. Premium includes KDP, IngramSpark, and Draft2Digital for maximum reach across all major retailers including Apple Books, Kobo, Barnes & Noble, and more.
What is a project manager and why do I need one?
Your dedicated project manager is your single point of contact throughout the entire publishing process. They coordinate all services, keep you updated on progress, ensure deadlines are met, and answer any questions you have. This eliminates the stress of managing multiple vendors and ensures a seamless experience.
Do I retain all rights to my book?
Yes, absolutely! You retain 100% of the rights to your book, including copyright, distribution rights, and all royalties. We simply provide the services to help you publish professionally. You own everything we create for you.
What if I'm not satisfied with the results?
We stand behind our work with a 100% satisfaction guarantee. If you're not happy with any service, we'll revise it until you are satisfied. If we can't meet your expectations after reasonable revisions, we'll refund that portion of your package. Your success is our success.
Can I see examples of books you've published?
Yes! Check out our portfolio page to see examples of covers we've designed, formatting samples, and success stories from authors we've worked with. We've helped publish over 500 books across all genres.
Do you provide marketing support after publishing?
Professional and Premium packages include launch strategy guidance. Premium also includes 30 days of post-launch support. We can also add marketing services like Amazon Ads management, book trailers, or press releases as add-ons to any package.
What trim sizes and formats do you support?
We format for all standard trim sizes including 5x8", 5.5x8.5", 6x9", 8x11", and custom sizes. We provide both print-ready PDFs and reflowable ePub files optimized for all platforms. Premium package also includes hardcover formatting if desired.
How do ISBNs work? Do I need them?
ISBNs are unique identifiers for your book. You need one for print books and wider distribution beyond Amazon. All our packages include ISBN assignment. We handle the registration and ensure your book is properly listed in industry databases. Premium package includes 3 ISBNs for multiple formats or editions.
What happens after I purchase a package?
Within 24 hours, your project manager will contact you to schedule a kickoff call. During this call, we'll discuss your book, timeline, preferences, and gather all necessary materials. Then we'll begin the editing phase, followed by design and formatting, and finally publishing setup. You'll receive regular updates throughout the process.
Can you help with books that are already published?
Yes! If your book is already published but needs improvements, we can help. We can redesign your cover, reformat the interior, or provide editing for a new edition. Contact us to discuss your specific needs and we'll create a custom package.
Do you work with all genres?
Absolutely! We have experience across all genres including fiction (romance, thriller, sci-fi, fantasy, literary), non-fiction (business, self-help, memoir, biography), children's books, poetry, and more. We match you with editors and designers who specialize in your specific genre.
What makes your Complete Package better than doing it myself?
Beyond the cost savings (up to 21% vs individual services), you get: a cohesive professional team working together, a single point of contact, guaranteed timeline, consistent branding across all elements, and peace of mind knowing experts are handling every detail. Plus, you save countless hours of research, coordination, and learning complex publishing platforms.