HMD Publishing
Effective Date: November 2024 | Last Updated: August 2026
At HMD Publishing ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hmdpublishing.com, use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we automatically collect certain information about your device and usage, including:
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
We provide free and paid online tools — including our EPUB Validator, EPUB Fixer, and related publishing utilities. When you submit a file to one of these tools, we retain the file you upload and, where the tool produces one, the processed output file, together with related technical information such as the file name, file size, validation and repair results, your IP address, and your email address where you choose to provide one.
We retain this data to operate the tools, provide support, and test and improve the accuracy of our validation and repair technology. Retained files and their associated records are kept for up to 12 months and then automatically deleted, unless a longer period is needed to fulfil and support a paid order or is required by law. You may request earlier deletion of your files at any time — see "Your Rights and Choices" below.
If you request a free Book Formatting sample, we process the chapter you upload or a fixed copy of the Google Doc you share, along with your email address, selected formatting style, and the technical information needed to validate and fulfil the request. We use this material only to prepare, deliver, and support your sample, protect the service from abuse, and maintain an auditable fulfilment record.
The accepted chapter folder remains in active Google Drive storage for 30 calendar days from acceptance. We then move the folder to Google Drive trash, where it may remain recoverable for up to a further 30 days before permanent deletion.
A chapter you upload is also copied to our Dropbox, where our production team prepares your sample. That working copy is retained as part of our fulfilment record and is not covered by the 30-day Google Drive schedule above. If you share a Google Docs link instead of uploading a file, we record that link in our internal job system so the team can open your document; the link is retained with the job record rather than deleted on the same schedule.
You may request deletion of your chapter, your uploaded copy, or your shared link at any time by contacting us, subject to the short period needed to complete your request and any legal obligation that requires us to retain a limited record.
We use the information we collect to:
We may share your information with trusted third-party service providers who assist us in operating our business, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our clients or others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Under applicable data protection laws (including GDPR if you are in the EU/UK), you have the right to:
To exercise these rights, please contact us at privacy@hmdpublishing.com. We will respond to your request within 30 days.
You can also unsubscribe from marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Files submitted to our online tools (see "Files Submitted to Our Online Tools" above) and their associated records are retained for up to 12 months before automatic deletion. Files relating to a paid service may be retained longer where needed to fulfil and support your order.
A chapter accepted for the free Book Formatting sample follows the separate 30-day active-storage and further 30-day provider-trash recovery period described in section 1.5. As explained in that section, the working copy held in our Dropbox and any Google Docs link you share are retained with the fulfilment record beyond that period until you ask us to delete them.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
HMD Publishing
Email: privacy@hmdpublishing.com
Phone: +44 7888 862764
Website: www.hmdpublishing.com
Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM GMT
QUESTIONS OR CONCERNS?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above. We are committed to addressing your privacy concerns promptly.
© 2025 HMD Publishing. All rights reserved.
This Privacy Policy is effective as of November 2024.
